By calling to place an order, registering to receive our Monthly Tech Tips, or asking to be notified when a new Catalog is available you consent to the collection, use and transfer of your information under the terms of this policy.
We only take phone orders. No online ordering is available. Call us to place an order at 630-980-7710 M-F, from 8:30 to 5 Chicago (Central) time.
Information That We Collect From You
When you ask to get on the Monthly Tech Tips list or place a phone order you may be asked to provide certain information about yourself including your name, contact details and provide credit card information (you don't enter that on our site - we only take phone orders).
We may also collect information about your usage of our website as well as information about you from e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming and outgoing phone calls.
Use of Your Information
Your information will enable us to provide you with the goods or services you have requested. It will also enable us to contact you where necessary concerning your orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you about important changes or developments to the website or our services, only if you chose to receive our Monthly Tech Tips and new Catalog notifications by email (you have to request it on our Catalog page, or over the phone). If you change your mind about our Tech Tips in the future you can opt-out later in any email we send you.
Disclosure of Your Information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you (like the shipping company). Those parties process information, fulfill and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
We will always take steps to ensure that your information is used by third parties in accordance with this policy. Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies are small amounts of information which we may store on your computer. Our system may issue cookies to your computer when you visit our site. Cookies allow us to monitor website traffic and to personalize the content of the site for you. You may set up your computer to reject cookies by following the relevant instructions which can be found at www.aboutcookies.org . In that case, you may not be able to use certain features on our site.
If you turn off cookies on your computer and sandman.com doesn't work for you, you can always call us to place an order at 630-980-7710 M-F, from 8:30 to 5 Chicago (Central) time.
Security and Data Retention
We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to firstname.lastname@example.org