We're here for you from 8:30 to 5
Mon-Fri Chicago (Central) Time
Our office is open 8:30 AM to 5 PM Monday through Friday, Chicago Time (CST). If you need to place an order, check on order status, return something or need tech support and it's during business hours the best bet is to give us a call at 630-980-7710.
Current Chicago Time:
If we're not open or you're not in a rush you can also email us any time at: firstname.lastname@example.org.
Talking on the phone is the preferred method for troubleshooting technical problems since we usually have a lot of questions and an email exchange can get quite lengthy. Before calling about a phone line problem, see if anybody made any changes to the phone lines (or carrier) recently. Did the problem start after the change?
You might also want to refer to our Technical Bulletins, or we can suggest some Bulletins for you to look at. The Tech Bulletins will give you comprehensive answers to difficult problems with phone stuff, and tell you how to do testing.