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Download the sandman.com Volume 45 PDF Catalog!

Volume 45 of the sandman.com Catalog is Here! Download Your Copy Today!

To request a copy by mail or join our email newsletter list visit our catalog request page.

Top Products: Handsets Fixing Phone Lines No Dial Phones & Dialers Installation Tools CAT5-6 Jacks PoE

Traning Videos & Books



TRAINING VIDEOS and BOOKS

These aren't your every day Training Videos!

All Training Videos are
now on DVD


Most TV shows and training videos show you the basics:

  • OK. This is where we're going to put it.
  • OK. It's mounted.
  • OK. We're done.

Wait a minute!  What about the details?!?

I remember math teachers who would show the class how to do a difficult math problem, get the wrong answer on the blackboard, and then just say "Oh well, you'll figure out the right answer."

That's not the way we do our Training Videos!  We know if you're learning this stuff, you need the information to get a job done, and our job is to give you enough information to do that job. See for yourself...

7 Minute Preview of Basic Installation II,
a 6 Hour 3 DVD Set

TV studio in our offices

These aren't all Technical Training Videos!

Our Entrepreneur's Handbook and Hunter/Farmer Sales
Training Video
can help bring your company to the
level you've always dreamed about!

If your Sales Department is weak, your company probably isn't making money, and you might not be around long enough to make use of your technical expertise. Having a great Sales Department allows your company get the technical resources you need to make the most profit, keeping everybody at your company happy.

We price these training videos as low as we can.  Many companies who make training videos price them very high, figuring they'll sell the videos to corporate training departments who have to buy them. The people who work in the training departments have to find training materials to keep their jobs.

30 Day Moneyback Guarantee on all Training Videos!

Priced so the average technician or
Interconnect can afford to buy them,
without breaking the bank!

All of our Training Videos have a
30 Day Moneyback Guarantee!


VIDEO: Installation Secrets HIGHLIGHTS - 1 Hour - FREE on YouTube!

Installation Secrets Highlights Training Video with Mike Sandman

1 Hour of the Full 4 Hour DVD Training Video... Imagine what you'd learn in the other 3 Hours?

DON'T Watch This Video
  Unless You Need to Run Wire!

It's just short clips of each scene in the 4 Hour Version, but you can learn a lot that will save you time and make your job easier in just an hour...

  • Fastest Ways to Fish Insulated and Non-insulated Walls
  • Fishing Pipes with a Zillion 90's
  • Finding Unlabeled Wires
  • Fishing Into Attics
  • Fastest Ways to Fish Ceilings
  • Fishing Walls with Styrofoam Insulation
  • Avoiding Drilling through Water Pipes
  • Fishing through Voids Between Walls
  • Fishing Walls with Headers and Fire Stops
  • Running Wire Without Lifts in Warehouses
  • Preventing Kinks in Cables that can Slow Data
  • AT&T 110, N.T. BIX and Krone Blocks
  • Testing Cables
  • Stripping Cables
  • Splicing Cables
  • Testing Paging Systems
  • Testing AC Circuits
  • Testing DTMF on Dialers, Voice Mail and IVRs
  • Testing RS-232
  • Testing Loop Current
  • Testing db Circuit Loss

You can order it on DVD for $5.00 if you'd like... But the Full 4 Hour 2 DVD Set (below) is a MUCH BETTER DEAL!

Part # DSI8A

DVD-INST SECRETS HIGHLIGHTS

$0.00

VIDEO: Installation Secrets (4 Hours)

VIDEO: Installation Secrets Training Video

Installation Secrets
Training Video


with Mike Sandman

4 Hours • DVD

Whether you've been doing this for 2 weeks or 20 years...If this is what you do for a living, a few dollars and some time watching our 4 Hour Training Video could save you years of time, and you'll get home in time for dinner!

We show you the fastest and easiest ways to run wire, and a lot more in this 2 Disk Set.

When I started over 30 years ago, I used to feed a fish tape into an insulated wall, figuring that it had to come out eventually? 50 feet later it usually still wasn't out, so I'd try it again. Regular fish tapes are made coiled at the factory, so they coil in the wall as you feed them in - and they usually don't come out where you want them to!

I couldn't believe how fast and easy it was after I learned these techniques!

Some of the Dozens of Topics Covered:

  • Fastest Ways to Fish Insulated and Non-insulated Walls
  • Fishing Pipes with a Zillion 90's
  • Finding Unlabeled Wires
  • Fishing Into Attics
  • Fastest Ways to Fish Ceilings
  • Fishing Walls with Styrofoam Insulation
  • Avoiding Drilling through Water Pipes
  • Fishing through Voids Between Walls
  • Fishing Walls with Headers and Fire Stops
  • Running Wire Without Lifts in Warehouses
  • Preventing Kinks in Cables that can Slow Data
  • AT&T 110, N.T. BIX and Krone Blocks
  • Testing Cables
  • Stripping Cables
  • Splicing Cables
  • Testing Paging Systems
  • Testing AC Circuits
  • Testing DTMF on Dialers, Voice Mail and IVRs
  • Testing RS-232
  • Testing Loop Current
  • Testing db Circuit Loss

Regularly $79.95. Mention you saw it on the Internet to get this special price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8B

DVD-INSTALLATION SECRETS-FULL

$49.95

VIDEO: Fix It On Site (2 Hours)

VIDEO: Fix It On Site Fix It On Site
Training Video

with Mike Sandman

How can you reduce your
service inventory by half?

        2 Hours • DVD

Our customers say they can fix a lot of the phones they had been sending out for repair after watching this Video! Many of these phones can be fixed right on the customer's desk in minutes!

Two Solid Hours  of opening up phones, looking for common things that go wrong, and Fixing 'Em!

Use these techniques on any brand or model of phone. No electronics training needed!

You should be able to pay for this Video in the first two phones you fix yourself. Then you save money on every service call that you don't have to send the phone in for repair. It won't take long before you'll be able to reduce the number of phones you have on the shelf, waiting to be swapped out for customer's bad phone.

I've used these techniques on phones that were still under warranty.  Even if I could get a phone repaired for free, the shipping costs, cost of having the phone in inventory, and having to wait to get the repaired phone back (sometimes a long time), was killing me.

It's AMAZING what you can fix if someone shows you how:

  • Quick check of the phone
  • Finding replacement parts
  • Desoldering techniques
  • Checking handsets and cords
  • Transmitters and receivers
  • Fixing bad volume controls
  • Replacing chips and memory batteries
  • Replacing hookswitches
  • Replacing line key switches
  • Lots and lots of TIPS!
  • Systems with paired stations
  • Swapping PROMS on boards
  • Refurbishing techniques
  • Using correct modular plugs
  • Fixing rubber buttons and keys
  • Fixing buttons that are stuck or fall off
  • Fixing Merlin membranes and dials
  • Burnishing contacts in switches and dials
  • Static electricity problems
  • Reduce service calls with RJ11's

Regularly $79.95. Mention you saw it on the Internet to get this special price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8F

DVD-FIX IT ON SITE

$49.95

INTERNET SALE!

Get BOTH "Fix It On Site" and "Installation Secrets"
(6 hours of CRITICAL information) at a Special Price...

Mention you saw it on the Internet and get BOTH DVD Training Videos for Only $89.95



VIDEO: Basic Installation 2 (6 Hours)

VIDEO: Basic Installation 2 Training Video
Basic Installation 2
Training Video


with Mike Sandman

6 Hours • DVD3 Disc Set


Watch Mike Sandman Install 4 KSUs!

This is as close as it gets to working with a Journeyman while he builds the frames for four different phone systems - but this Journeyman gives you tons of tips as he goes. An Apprentice can get years of experience building frames... In 6 Hours of Training!

A Training Video is actually better than working with a Journeyman, who's not going to stop and explain stuff to you. If you didn't understand something just hit the REWIND button, and watch it over as many times as you need to.

Grab some cable and blocks, and practice as you watch this Video.

You should be able to go out and install
a phone system after watching this Video!

NOTE: This Video doesn't include programming information, so you'll
have to know how to program the system you install.

4 Phone Systems are Installed:

The customer bought a new fully modular phone system, which we install from scratch.

Then he upgraded to a system with modular jacks for the COs, but an AMP connector (25 pair) for the stations.

Then he upgraded to an Altigen PC based phone system, which uses a special 25 pair connector for both the COs and stations.

Finally, the customer upgrades to a 3Com NBX IP based phone system, where the COs and T1 connect with modular jacks, and the stations connect to a 19" rack mounted Ethernet hub or switch and patch panel, just like PC workstations.

Learn to do it right... Neatly:

  • 66M & B Blocks
  • 66 & Krone RJ21Xs for COs
  • Cross Connects
  • MDFs
  • House Cans
  • Correcting Wiring Errors on Frames
  • Octopus Cables
  • Patch Panels
  • Self Amplified Horns
  • Installing a Door Station
  • Lots and lots of TIPS!
  • 110 Blocks
  • Dressing Station & KSU Cables
  • Drip Loops
  • IDFs
  • Splicing Cables
  • How to Stretch Wire!
  • Harmonicas
  • Crimping Mod Plugs
  • Music on Hold (MOH)
  • Testing Stations and Trunks at Cutover

Makes an Apprentice More Valuable Immediately!

7 minutes out of the 6 Hour 3 DVD Set (on YouTube):

Regularly $159.95. Mention you saw it on the Internet to get this Limited Time Special Price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8D

DVD-BASIC INSTALLATION 2

$79.95

Click to ignup for Mike Sandman's Montly Tech Tips by email



VIDEO: Introduction to T1 (2 3/4 Hours)

VIDEO: Introduction to T1 Training Video

Introduction to T1
Training Video


with Andy Kauffman

2 3/4 Hours • DVD

Nobody makes T1 as EASY as Andy Kauffman!

One T1 carries 24 regular CO lines, or use a combination of voice and data on the same T1. Adding a T1 instead of CO lines can help you expand a system without many ports left.

If you don't know about T1, you can't talk to your customer about T1, sell it to him, install it, or repair it. Andy shows you how to order T1 correctly, which is important since the equipment has to be configured for the type of T1 you ordered.

Andy Kauffman shows you the easy way to troubleshoot T1s, both with and without expensive test equipment.

Andy shows you everything you need to know to get started, including great equipment at great prices.

T1 also solves problems with VoIP, since the conversion from analog CO lines to a digital phone system sometimes leaves you with echo problems. Getting the CO lines on a T1 eliminates one of the analog to digital conversions, which can prevent echo.

Although digital T1 lines sound scary, they're not when someone shows you the ropes! Andy does a great job of bringing the ins and outs of T1 technology to the point that anyone can understand it.

Regularly $159.95. Mention you saw it on the Internet to get this special price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8H

DVD-INTRODUCTION TO T1

$129.95

VIDEO: Fiber Optic Training Video (3 1/2 Hours)

VIDEO: Fiber Optic / CAT5 Training Video Fiber Optic
Training Video


Including BONUS "How to do CAT5 Certification"

with Kerry Vest

3 1/2 Hours • DVD • 2 Disc Set

Fiber is Much Easier than You Think!

Kerry Vest shows you how to pull, prepare, connectorize and splice fiber.

Kerry also shows you how to test it - an integral part of the installation process.

The segment on Fusion Splicing is incredible! You get to see the actual fusion process from the internal camera on the fusion splicer.

Kerry does this all day - every day, and he shows you some of the short cuts and production secrets he's learned through the years.

Fiber is profitable, with the highest margins possible for cabling. It's not hard, or mysterious. You just need someone like Kerry to show you how!

Kerry shows you how to test and certify the fiber with an OTDR (Optical Time Domain Reflectometer). Kerry and Mike Sandman also show you how to certify CAT5 cable using a PentaScanner.

Regularly $189.95. Mention you saw it on the Internet to get this special price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8G

DVD-FIBER OPTIC/CAT5

$159.95

VIDEO: Real World ISDN (3 1/2 Hours)

VIDEO: Real Word ISDN Training Video Real World ISDN
Training Video


with Andy Kauffman

3 1/2 Hours • DVD • 2 Disc Set

Learn BRI and PRI ISDN

Spend 3½ Hours with Andy Kauffman, an ISDN Expert, and learn about Ordering, Installing and Testing ISDN applications.

Andy shows you how to order ISDN correctly, which is important since the equipment has to be configured for the type of ISDN and the type of CO.

The Quickest and Easiest Way to Learn:

It would cost thousands to get this information any other way!

If you're working on a PRI, be sure to get our Introduction to T1 Training Video, where Andy shows you the secrets of a T1 - since a PRI is a special type of T1 line.

Regularly $129.95. Mention you saw it on the Internet to get this special price...

Comes with sandman.com 30 Day Moneyback Guarantee

Part # DSI8I

DVD-REAL WORLD ISDN

$129.95

VIDEO: DoorBell Fon™ Installation & Troubleshooting Training Video (1 3/4 Hours)

VIDEO: DoorBell Fon Installation and Troubleshooting Training Video DoorBell Fon™ Installation &
Troubleshooting Training Video


with Mike Sandman

1 3/4 Hours • DVD or VHS

Includes Features & Operation

The DoorBell Fon™ is the World's Best Doorbox!  This Training Video shows you everything you need to know to sell, install and troubleshoot the DoorBell Fon™ System.

Complete Information is in this Training Video:

Mike shows you how to make a Demo Kit  so you can show your prospective customer how the DoorBell Fon™ System works, or you can just show them the Features & Operation part of this video.

Watch the complete 1 Hour 45 Minute World's Best Door Box Video on YouTube, or buy the DVD

The DoorBell Fon's™ unique features, ease of installation and low cost make it the Most Popular Door Box in the Country!

Phone Orders at 630-980-7710, or this item can be ordered Online:

Part # DSI8E

DVD-DOORBOX INSTALLATION

$19.95

VIDEO: Hunter - Farmer Sales Compensation Plan (1 Hour)

VIDEO: Hunter - Farmer Sales Compensation Training Video Hunter - Farmer
Sales Compensation
Training Video


with Alan Kruglak

1 Hour • VHS


Turn Non-Performing Salesmen into Stars!

Alan Kruglak's BRILLIANT Compensation Plan for Salespeople

Alan shows you how to make the most of both beginners and Star Performers.

Alan's plan includes both Training and Compensation.

Full of Tips on Increasing Sales!

You've probably thought that how you train and compensate your salespeople made a difference in sales, but you probably didn't have a plan to make it happen. Now you can see how Alan actually made it work at his own successful company, and he makes it easy for you to implement.

Use this Training Video to put together the Most Productive Sales Department you've ever dreamed of!

This Training Video gives you a detailed look at the Sales Compensation Plan that Alan discusses in his fantastic "Entrepreneur's Handbook" (below).

LIMITED QUANTITY!   VHS Only - Buy Now!

Comes with sandman.com 30 Day Moneyback Guarantee

Part # CID3P

VIDEO: HUNTER FARMER SALES COM

$59.95

BOOK: The Entrepreneur's Handbook

Click to see a bigger picture of the BOOK: The Entrepreneur's Handbook The Entrepreneur's Handbook

by Alan Kruglak

Unlock the Door of Opportunity by reading The Entrepreneurs Handbook

Softcover - 1 Hour • 300 Pages



Did you ever wish you had a Blueprint
for running your business?

This is as close as you'll come to a Blueprint  if you're
trying to grow your telecommunications company!

The Entrepreneur's Handbook was written by Alan Kruglak, who grew his family's intercom, alarm and card access business from $750,000 a year when he joined the company, to $20 million a year - with a 54% gross margin when he sold the company eight years later.

Find out how Alan did it, and how YOU might be able to do it yourself!

On his way to a profitable company, he had the struggles that we all deal with every day - but maybe worse!  He had unprofitable jobs, unfocused management, and his company was $3 million in debt when he started applying the principles in this book.

Alan gives you the best explanation I've heard for taking jobs with less profit, based on a formula for calculating future revenue from MACs, maintenance and referrals... What he calls "Life Cycle Revenue".

He tells about the $12,000 deal his Operations Manager turned down as unprofitable, which quickly resulted in $3 million of profitable revenue for the other company that took the job.

Salespeople are really hard to manage!  Alan has the best plan for training and compensating salespeople I've seen. It's BRILLIANT!  See his "Hunter - Farmer Sales Compensation Plan" Training Video (above).

    Alan's Blueprint Covers:
  • Sales
  • Proposals
  • Marketing
  • Service
  • Personnel Management
  • Accounting and Finance

If you buy only one business book, this is the one to get!

This is your chance to take a look at your business with "New Eyes!"

Alan's Blueprint  will motivate you to start making changes today.

Comes with sandman.com 30 Day Moneyback Guarantee

Part # CID3R

THE ENTREPRENEURS HANDBOOK

$59.95

BOOK: Wheelock Guide to Paging

BOOK: Wheelock Guide to Paging Wheelock Guide to Paging

Booklet - 40 Pages



Confused about Paging?

If you Install or Service Paging Systems in offices or warehouses, this Guide will give you the information you need to do it right!

The Wheelock Guide to Paging Covers:

  • Speaker Layout
  • Speaker Spacing
  • Relationship between Amplifier Power and Speaker Coverage
  • The 3db and 6db Rules
  • Lots More!

It's really easy once you take a look at this book!

Comes with sandman.com 30 Day Moneyback Guarantee

Part # CLN4T

WHEELOCK GUIDE TO PAGING

$2.00

BOOK: NEWTON'S TELECOM DICTIONARY

Click to see a bigger picture of the BOOK: Newton's Telecom Dictionary

Newton's Telecom Dictionary

By Harry Newton

The Official Dictionary of Telecom, Networking and the Internet

More than 20,000 Terms Defined!

Softcover • 900+ Pages

If your sick of the Phone Company, phone system vendors, VoIP vendors, long distance vendors, computer vendors and even your customers throwing around telecom terms that you don't know, Newton's Telecom Dictionary can be your Secret Weapon!

Where do these people learn all these new terms? Probably their own copy of the Newton's Telecom Dictionary!

Every Interconnect company should have at least one copy in the office. The phone business is changing quickly. If you want to keep up with it, having Newton's Telecom Dictionary around will help!

Comes with sandman.com 30 Day Moneyback Guarantee

Part # CID4A

NEWTONS TELECOM DICTIONARY

$29.95

Click to ignup for Mike Sandman's Montly Tech Tips by email



BOOK: UNDERSTANDING TELEPHONE ELECTRONICS

Click to see a bigger picture of the BOOK: Understanding Telephone Electronics

Understanding Telephone Electronics

By Stephen J. Bigelow,  Joseph J. Carr,  and Steve Winder

4th Edition • Softcover • 432 Pages



This is the ONLY book around that tells you:

This is your chance to get the big picture and a basic understanding of telephone lines and telephones.

It's all in easy to understand language!

We can't get this book from the publisher anymore, but you should be able to find it used at Amazon at a good price!

There's nothing else out there with this information... You need to know this stuff!

Part # CID1M

UNDERSTANDING TEL. ELECTRONICS

$49.95

BOOK: GETTING STARTED IN ELECTRONICS

Click to see a bigger picture of the BOOK: Getting Started in Electronics

Getting Started in Electronics

By Forrest Mims, III

I've used this Softcover 128 page book for many years. It's the handiest electronics reference book I've ever had!

I have a terrible memory for names, numbers and formulas!  It really doesn't matter, as long as I know where to find the information I need to get a job done. This is the book I count on to give me resistor color codes, capacitor value abbreviations, the formulas for putting resistors and capacitors in-series and parallel, the markings for polarity on a diode, and a whole lot more.

We've got a copy of this book right next to the benches in our shop. It's not only fast to look stuff up, but it's easy to understand. Forrest Mims did a great job of writing this book so that just about anybody can understand electronics. It's perfect for what we use electronics for in the telephone business.

This book isn't full of rocket science. Just practical information about basic electronics.

Look up only what you need, when you need it:

Begin With the Basics - Learn about static electricity and how to make magnets and solenoids. Find out about direct current and alternating current. Then learn about electrical circuits that use batteries and lamps.

Basic Electronic Components - Find out how switches, relays, meters, resistors, capacitors and transformers are used.

Diodes and Transistors - These components (including LEDs) are they key ingredients of modern electronic circuits. Find out what they do, and how they work.

Integrated Circuits - How dozens to thousands of electronic components can be formed on tiny chips of silicon.

Digital Integrated Circuits - Learn the basics about digital logic gates using switches and transformers.

Linear Integrated Circuits - Linear circuits respond to the presence or absences of voltage, giving them a wide range of applications.

Circuit Assembly Tips - Learn how to use electronic components to make temporary circuits and permanent circuits using wire and solder.

100 Electronic Circuits - Build any or even all of the 100 tested and working circuits included in the book. The categories of circuits include basic, photonic, digital, and linear.

Can you be a better technician if you know a little about electronics?  YES!   Customers need odd problems solved. Sometimes as simple as adding loud bells, ringing over paging, or even an amplified speaker to an electronic phone for loud ringing. Since analog telephones are just basic electricity, there's a pretty good chance you can help your customers tailor their phone system to their particular needs if you know a little about electronics.

Click HERE to take a look at our Wizard's Toolbox page. It has lots of ideas on how to make a phone system do just about anything!

Comes with sandman.com 30 Day Moneyback Guarantee

Part # CID1D

BOOK- GETTING STARTED IN ELECT

$21.95